Erik Thor
Curriculum Vitae

Erik Thor

System Architect, Polymath & Full-Stack Engineer · Uppsala, Sweden

Professional Profile

System Architect and technical polymath with over a decade of hands-on experience spanning enterprise Salesforce CRM management, AI-augmented developer workflows, full-stack web platforms, psychometric testing engines, and educational media. Currently living in Uppsala, Sweden (lived in the Netherlands 2016 to 2023, and Barcelona 2024). Graduated with a Bachelor in Rhetoric and Communication. Recognized for combining architectural rigor with human-centered systems thinking, coordinating external technical specialists, and delivering resilient automation that eliminates administrative toil.

Work Experience

Detailed Salesforce Architecture Case Study →

Enterprise IT Architect & System Architect

Global Software & Developer Tools Enterprise
2023 to Present · Uppsala, Sweden

Leading enterprise Salesforce architecture, AI development pipelines, and cross-system integrations for a global developer tools company.

  • AI GitHub CI/CD Pipeline: Designed an MCP-assisted development workflow connecting Claude and GitHub PRs with strict human-in-the-loop validation, tripling closed ticket velocity in a month while maintaining high code quality.
  • Data Cleansing & GDPR Automation: Built automated right-to-be-forgotten and PII anonymization flows, ensuring stringent GDPR compliance and high reporting fidelity.
  • Enterprise Integrations: Engineered bidirectional integrations between Salesforce, Microsoft Dynamics 365 Business Central, Jira, and Microsoft 365.
  • Leadership: Directed Jira sprint backlogs, coordinated technical specialists, and conducted onboarding and technical mentorship for junior administrators.

Salesforce Specialist & Technical Implementation

Rituals Cosmetics
2020 to 2023 · Amsterdam, Netherlands

Migrated Rituals Cosmetics to Lightning from Classic and led core Service Cloud implementations.

  • Led the migration from Salesforce Classic to Lightning Experience, restructuring page layouts and agent consoles.
  • Engineered automated GDPR compliance flows and data retention policies.
  • Implemented omnichannel gift card processing, balance checks, and account registration flows.
  • Optimized Service Cloud case handling, OmniChannel routing, and agent tooling.

Founder & Lead Software Architect

Personalitopia (personalitopia.com)
2020 to Present

Personalitopia is a place to find out who you are and to reflect on labels and your identity to gain better insight into your values, your thoughts, and emotions, and what your potential is, through personality tests and essays and articles.

  • Authored custom WordPress Block Editor plugins with modern CSS Cascade Layers and zero inline styles.
  • Engineered client-side psychometric scoring algorithms with reactive SVG gauges and zero user tracking.
  • Configured Dockerized environments, Cloudflare edge caching, and automated deployment pipelines.

Web Engineer & Consultant

Enterprise & Commercial Projects
2016 to 2022 · Netherlands

Built first website in 2005 in Dreamweaver for a carwash company and remained an avid blogger. Later delivered bespoke web platforms and interactive applications for major commercial brands:

  • Custom animated commercial website for a prominent soda brand.
  • Charity database application featuring complex relational tables, real-time diagrams, and transparency reports.
  • Major corporate event platform with speaker schedules and attendee registration flows.
  • Supported high-volume retail customer service workflows at a major European e-commerce retailer.

Author, Speaker & Video Creator

Independent Publishing & Research
2016 to Present

Authored the book Why I Care, focusing on overcoming cynicism and learning to care and let things mean something. Created over 1,000 educational videos on communication, psychology, and personal growth. Experience in public speaking, presentations, newsletters, and community building.

Education

Bachelor in Rhetoric and Communication

Degree focused on semantics, public discourse, argumentation theory, and communication structures. Grounded in the understanding that the best sentence must be semantically meaningful and that substance must always guide form.

Skills & Tech Stack

Polymath Scope

Salesforce & CRM

  • Apex, Trigger Frameworks, Unit Tests
  • Record-Triggered & Screen Flows
  • Service Cloud & Omni-Channel Routing
  • Data Cloud, Dashboards & Rollups
  • Automated GDPR Data Sanitization
  • Classic to Lightning Migration

Full-Stack & Web

  • JavaScript (ES6+), React, Node.js
  • HTML5, CSS Cascade Layers, Tailwind
  • PHP, WordPress Block Plugins
  • Python (automation & data scripts)
  • Docker, Cloudflare Tunnels & Workers
  • Android Apps (budgeting, journaling)

AI & Integrations

  • AI CI/CD with GitHub PR Automation
  • Model Context Protocol (MCP) Setup
  • Claude Integration & Tool Calling
  • Business Central ERP Integration
  • Dun & Bradstreet (D&B) Firmographics
  • Microsoft 365, Jira API Integrations

Leadership & Voice

  • System Architecture & Polymath Mindset
  • Managing Backlogs in Jira
  • Onboarding & Mentoring Juniors
  • Public Speaking & Workshop Presentation
  • Educational Video Production (1000+ videos)
  • Writing, Rhetoric & Semantics
Available for Advisory & Projects

Let's Discuss Your Team's Goals

Available for architecture reviews, AI development pipelines, Salesforce automations, and custom engineering.

Contact & Arrange Meeting →